How to work with us
Custom Water Bottle Ordering Process
Follow our simple 6-step ordering process below to get your custom wholesale water bottles or tumblers—designed for brands, built for scale.
Get a Quote
Send us your product type, capacity, material, finish, logo, packaging and quantity. To get an accurate quote, prepare your custom drinkware RFQ before contacting us.We’ll review your requirements and provide pricing and estimated lead time.
Request a Sample
After reviewing the quote, request a custom sample to ensure the bottle meets your expectations. This step allows you to evaluate design accuracy, logo placement, coating quality, materials, and overall performance before mass production.
Place Your Order
Once the sample is approved, you can proceed with order placement. Production is scheduled after payment is made according to the confirmed quotation and agreed terms.
Start Production
Our manufacturing team begins production once payment is confirmed. All production timelines follow the schedule provided in your quotation to ensure clarity and consistency.
Quality Inspection
Every order goes through strict quality inspection. Our QC team checks products against approved specifications, covering appearance, structure, insulation performance, and packaging requirements.
Shipping
After passing quality inspection, your bottles are carefully packed and shipped to your designated location. We prioritize your preferred shipping method to ensure safe and on-time delivery.
Order Shipping
Main Shipping Methods for Water Bottles & Tumblers
We offer multiple international shipping options to match your order size, delivery timeline, and cost targets.
Sea Freight (Ocean Shipping)
Best for: Large volumes, bulk orders, cost-sensitive shipments
Options:
FCL (Full Container Load): One customer occupies the entire container (20GP, 40GP, 40HQ, etc.)
LCL (Less than Container Load): Shared container with other shipments
Advantages:
Lowest cost per unit
Ideal for mass production and regular replenishment orders
Considerations
Longer transit time (typically 20–45 days, depending on destination)
Typical Applications:
Wholesale orders
Retail chain supply
Long-term inventory planning
Air Freight
Best for: Urgent orders, medium volumes, high-value products
Advantages:
Fast transit time (approximately 3–10 days)
More predictable schedules than ocean shipping
Considerations:
Significantly higher cost than sea freight
Weight and volume limitations apply
Typical Applications:
New product launches
Urgent restocking
Time-sensitive promotions
Express Courier (DHL / FedEx / UPS, etc.)
Best for: Samples, small orders, urgent deliveries
Advantages:
Door-to-door service
Fastest delivery option (usually 3–7 days)
Simple and efficient documentation process
Considerations:
Highest cost per unit
Not suitable for large or bulk shipments
Typical Applications:
Product samples
Trial orders
Replacement or urgent shipments
Rail Freight (Mainly China–Europe Routes)
Best for: Medium-volume shipments between Asia and Europe
Advantages:
Faster than sea freight
More cost-effective than air freight
Relatively stable pricing
Considerations:
Limited routes and destinations
Not applicable for all markets
Typical Applications:
European warehouse replenishment
Buyers seeking a balance between cost and transit time
Door-to-Door Delivery for Stainless Steel Water Bottles
End-to-end logistics designed to simplify your supply chain. Topnovo manages export procedures, customs clearance, import duties, and final delivery—shipping your custom stainless steel water bottles directly to your warehouse, Amazon FBA centers, or approved third-party fulfillment facilities. This solution helps reduce operational burden, control landed costs, and minimize logistics risk for growing brands and bulk buyers.
Local Truck Delivery
Local truck delivery is the most widely used option in traditional sea-freight-to-door shipping.
With cost-efficient pricing, this method is ideal for shipments with a volume above 3 CBM. Delivery time depends on local carrier schedules and typically takes 3–10 days after port arrival.
Best for:
Large-volume shipments
Cost-focused inventory replenishment
Retail and wholesale distribution
Local Express Delivery
This solution combines fast international sea vessels with domestic express delivery for final-mile distribution.
Compared to traditional sea freight with truck delivery, local express delivery is approximately 30% faster, while remaining up to 70% more cost-effective than international couriers or air freight. The minimum shipment weight is 50 kg.
Best for:
Faster replenishment needs
Mid-volume shipments
Buyers seeking a balance between speed and cost
How Most Buyers Choose?
Lowest landed cost: Sea freight (FCL or LCL) with door-to-door, tax-included shipping
Fastest delivery: Express courier or air freight
Best cost-speed balance: Rail freight or sea + express
Lowest risk & simplest process: DDP shipping solutions
Flexible & Secure Payment Terms
Built for global brands and bulk buyers
As a professional manufacturer of custom stainless steel water bottles and insulated tumblers, Topnovo offers flexible and secure payment options for both sample orders and large-scale production. All official payment methods are listed below to ensure transparency, compliance, and risk control.
Whether you are sourcing sports bottles, travel bottles, or corporate-branded drinkware, we support multiple payment channels to match your order size and regional requirements.
Important Notice
For payment security, Topnovo only accepts payments through the official methods listed below.
If you receive any payment request outside these channels, please contact us directly at Sales@topnovolife.com for verification.
T/T Wire Transfer (All Countries)
Recommended for bulk and repeat orders
Wire transfer (T/T) is the most commonly used payment method in international trade and offers the lowest transaction cost (typically USD 20–40 per transfer, depending on the bank), regardless of payment amount.
This method is ideal for large-volume custom stainless steel water bottle orders, long-term cooperation, and stable supply agreements.
Key Notes
Supported via SWIFT (T/T) and Hong Kong CHATS
No cash deposits, cheques, or ATM payments accepted
Can be completed through local banks or online banking platforms
PayPal (Credit Card Accepted)
Best for samples and small trial orders
PayPal is mainly accepted for sample orders and small custom requests, such as logo-engraved bottles or design validation samples. We will issue an official PayPal invoice or provide our verified PayPal account for payment.
For bulk orders, PayPal acceptance must be confirmed in advance. Please note that PayPal charges high processing fees; therefore, a 5% surcharge applies to bulk payments made via PayPal.
Best Used For
Sample orders
First-time trial cooperation
Low-quantity custom designs
Payment via China-Based Freight Forwarder or Third-Party Processors
Flexible solutions for complex regions
If cross-border payment is challenging in your country, we also support payment through:
Your appointed freight forwarder in China (T/T, WeChat Pay, Alipay)
Third-party payment processors (such as Western Union, MoneyGram, PingPong, etc.)
To proceed, simply provide your forwarder’s contact details. We will coordinate directly with your agent, confirm order details and payment amounts, and issue official domestic bank information or payment QR codes for RMB settlement.
This option is widely used by international buyers who need practical, compliant, and secure payment alternatives.
Why Buyers Trust Topnovo Payment Terms
- Multiple secure payment options
- Clear, verifiable accounts only
- Suitable for samples, bulk orders, and long-term cooperation
- Designed to reduce financial and compliance risk
Contact our sales team anytime at sales@topnovolife.com. We’re here to support smooth, secure cooperation—order after order.